Perhaps one of the most overlooked privileges is not wealth itself, but having enough margin in your life to respond to reality. Over the last few years, we have become fluent in the language of privilege, speaking easily about financial privilege, pretty privilege, racial privilege, passport privilege, educational privilege and social privilege, and in doing so we have become increasingly aware that people do not all start from the same place and that some doors open more easily for some than for others. Yet there is one form of privilege that seems to receive far less attention, and that is the privilege of being able to do something with the information you have, not simply knowing, but acting, because the truth is that information alone changes very little. We like to imagine that if people only knew better, they would do better, and entire industries are built around this assumption, from self-help books and documentaries to podcasts, awareness campaigns, public health initiative...
12 Everyday Practices That Are Killing Businesses in Kenya (Other Than Tax and Non-Existent Disposable Income)
Never Answering Calls – You set up a business, print posters, open social media pages, and even get a website. But when potential customers call, your phone is either off or ringing endlessly. If you do pick up, it's with a grumpy "Nani?" as if we just disturbed your nap. Customers are not detectives; they will not chase you down. Pick up the phone! Social Media Pages and Websites That Are Never Updated – If your last Instagram post was in 2022 and your website still lists products you no longer sell, then why do you have them? Social media is free advertising. Update your pages, post about your products, and at the very least, put your business hours and correct contact information. Never Getting Back to Potential Customers or Investors – Kenyans love the phrase "Ntakupigia baadaye" (I'll call you later). That later never comes. If a customer asks for a quotation, give it promptly. If an investor shows interest, follow up. Business doesn’t wait for your ...