When I was a little girl, I had these hand-me-down shoes that I loved. I wore them everywhere. Anywhere, really. I don't think I cared whether they were appropriate for where I was going. If those were the shoes I wanted to wear, then those were the shoes I was wearing. And when they became too small, I still didn't want to let them go. I would squeeze my feet into them and somehow convince myself that they still fit. I imagine an adult looking at me and thinking, Child, these shoes are clearly too small. Please take them off. But I loved them. And I think about those shoes sometimes when I hear us talk about things like seasons, letting go, releasing, creating room, moving on. Usually, when we talk about letting go, there is something wrong with the thing we're letting go of. It has become toxic. It doesn't serve us anymore. It is holding us back. We have outgrown it. We need to make room for something better. And yes, sometimes that is exactly what letting go looks li...
Kenyans are some of the most “hardworking” people you’ll ever meet—at least by our own standards. We open early. We close late. We stay on our feet for 10 hours. We invest in stalls, shop decor, uniforms. We show up. But are we really working hard , or just working long ? It’s a difficult question, but an important one. Because the real measure of hard work isn’t just effort—it’s care. It’s curiosity. It’s the willingness to understand your customer, stretch your thinking, and go beyond routine. Scenario 1: The Liquor Store That Never Asks In Nairobi’s estates, liquor stores are everywhere. Picture one in Kinoo. A man walks in, clearly about to host people—he buys multiple bottles, some mixers, maybe even ice. The shopkeeper packs his items and tells him the total. Transaction over. But what if the conversation went differently? “Mnaenda out ama kuna bash?” “Ah, kuna bash kwa nyumba.” “Uko sawa na ice ama unahitaji zingine? Na maybe ka-vape ama soft drinks kwa wasee hawatumii?”_ Inst...